Laughing with George Orwell
Comical conversation with a telephone customer service representative at a large company whose services I need but I dread doing business with.
The highlight:
“At the end of the day, when I clock out here, I clock in as a church pastor with my husband. I would never work for a company that encourages or enforces deceitful practices.”
30 seconds later….
“The great thing about our company is that we have done away with forcing people into contracts that they end up wanting out out of but are stuck in. Instead, we do what we call ‘agreements’.”